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Ganesan Shankaranarayanan

Ganesan Shankaranarayanan (Shankar)

Professor: Information Technology and Management

Operations and Information Management Division
325 Babson Hall, Babson Park, MA 02457
+1 781 239 4470

Portrait of Professor

About Shankar

I am a faculty member in Babson College. I currently serve as the Director of the Honors Program in Babson and I hold the William F. Glavin Honors Chair. I am a Professor of Information Technology Management. I have been in Babson College since summer 2009. Prior to that, I was a faculty member in Questrom School of Management, Boston University from 1998. I have multiple degrees including Masters in Industrial Engineering and in Computer Science that allows me to straddle information systems/technology and to a small extent in Operations Management.


Ph.D. in Management Information Systems – Eller School of Management, The University of Arizona
M. S. in Systems Science – Louisiana State University
M. S. in Industrial Engineering – Louisiana State University
M. E. in Industrial Engineering and Management – Anna University (India)
B. E. in Mechanical Engineering – Madras University (India)


Sep. 2019 –Glavin Honors Chair and Director of the Honors Program, Babson College
Sep. 2018 –Professor of Information Technology Management, Babson College
Sep. 2011 – Sep. 2018Associate Professor (with tenure) of Information Technology Management, Babson College
Sep. 2010 – Sep. 2011Associate Professor of Information Technology Management, Babson College
Sep. 2009 – Sep. 2010Assistant Professor of Information Technology Management, Babson College
Sep. 1998 – Sep. 2009Assistant Professor of Information Systems, Boston University, School of Management
Aug. 1993 – Jul. 1998Graduate Instructor, Eller School of Management, Universit of Arizona
Nov. 1992 – Aug. 1993Technical Support Consultant, Oracle Systems (SEA) Singapore
Apr. 1991 – Nov. 1992Senior Systems Analyst, Tata Consultancy Services, India

Courses Designed and Delivered

  • Operations and Information Management (Graduate)

    • Covered the design, analysis and improvement of operating models along with the role of digital technologies and data in improving process efficiencies and redesign of processes.
  • Data Management (Graduate and Undergraduate)

    • Covered strategic aspects of data management including data warehousing, and data quality management as well as the conceptual, logical, and physical design of databases, Structured Query Language (DDL, DML, and DCL using Microsoft SQL Server, mySQL and Oracle), and data security in databases.
  • Agile Methods(Undergraduate)

    • Provides students with a comprehensive understanding of the agile methodology using SCRUM. The sprint execution is built into the course through experiential, hands-on exercises and a semester long live project.
  • Web Development(Undergraduate)

    • Covered basics of Web Design and developing web pages using HTML5, CSS3, and JS and jQuery.
  • Advanced Web Development (Undergraduate)

    • Combination of Website development and databases – connecting backend database with web pages using WAMP/MAMP stacks.
  • Analysis and Design of Information Systems (Graduate and Undergraduate)

    • Covered both structured and the rational unified approach for analyzing and designing systems and using Oracle Case tools or Sybase Power Designer for defining both analysis and design models.
  • Information Systems Foundations (Graduate and Undergraduate)

    • Covered basics (hardware/software, data management, data communications, system and application development, business process, and security/privacy and ethics) of information technology and information systems as well as enterprise systems including Supply Chain Management, Enterprise Resource Planning, and Customer Relationship Management.
  • Basic Operations Management (Undergraduate)

    • Covered fundatmental topics in operations such as inventory management, scheduling, capacity planning, MRP, supply chain, project management, production planning, plant layout/design, and total quality management.
  • Introductory Information Systems – as a Cross Functional Component (Undergraduate)

    • Covered the role and importance of IT/IS for a small business startup including strategic alignment of business and IT/IS, management of data, outsourcing/ASP models for systems planning, Search Engine Optimization, Search Engine Marketing, Costing of IT/IS, besides the basics of IT/IS. Taught in two different settings: (1) integrated with general management curriculum; (2) integrated with Marketing, Operations and Finance.
  • Building Tech-Savvy Entrepreneurs BootCamp (Undergraduate)

    • Highlighted the role of technology in entreprenuership and covered coding with Python. Five day intensive course with interactions with a panel of VCs and a panel of tech entreprenuers.) Purpose was to give students a quick and in-depth look at programming to gauge their own interest in coding and tech ventures

Recent Journal Publications

  • Shankaranarayanan, G., Stoddard, D., Gilleran, R., Beitelspacher, L., and Bravo, S. (2021). “Experiential Learning of Information Systems in Functional Contexts: The Digital Brand Strategy Project“. Communications of the Association of Information Systems (forthcoming – LINK ).
  • Mancha, R. and Shankaranarayanan G. (2020) “Making a Digital Innovator: Antecedents of innovativeness with digital technologies“. Information Technology and People, vol.34 no.1, pp. 318-335 (available online).
  • Shankaranarayanan, G. and Blake, R. (2017) “From Content to Context: Evolution of Data Quality Research“. ACM Journal of Data and Information Quality, vol.8, no. 2, Article 9, January 2017
  • Shankaranarayanan, G., Even, A. and Berger, P. D. (2015) “Optimizing Data Management with Disparities in Data Value“. Journal of International Technology and Information Management, vol. 24, no. 3, Article 1, 2015.
  • Shankaranarayanan, G., Even, A. and Berger, P. D. (2015) “A Decision-Analysis Approach to Optimize Marketing Information Systems Configurations under Uncertainty“. Journal of Marketing Analytics, vol. 3, no. 1, pp. 14-37, March 2015.
  • Gordon, S., Blake, R. and Shankaranarayanan G. (2013). “Case Based Research in Information Systems: Gaps and Trends“. Journal of Information Technology Theory and Application (JITTA) vol. 13, no. 2, article 13, 2013
  • Joglekar, N., Anderson, E. and Shankaranarayanan, G. (2013). “Accuracy of Aggregate Data in Distributed Project Settings: Model, Analysis and Implications“. ACM Journal on Data and Information Quality, vol.4, no.3, Article 13, May 2013.

Recent Conference Publications

  • Petrone, K., Shankaranarayanan, G., Hanna, R. C. (2019). A Comparative Examination of Augmented Reality (AR) and Video in Delivering Assembly Instructions. Advances in Intelligent Systems and Computing (Springer)
  • Mancha, R. and Shankaranarayanan, G. (2017) Educating an Innovative Workforce for the Digital Economy, in the proceedings of the Twenty Third Americas Conference on Information Systems (AMCIS 2017), Boston, MA, USA, August 2017
  • Shankaranarayanan, G. and Zhu, B. (2016) SPIDEQ: A Prototype for Decision Making with Quality Metadata, in the proceedings of the 21st International Conference on Information Quality (ICIQ 2016), Ciudad Real, Spain, June 2016.
  • Shankaranarayanan, G. and Blake, R. (2015) Data and Information Quality: Evolving Themes and Research Trends, in the proceedings of the Twenty First Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, August 2015.
  • Shankaranarayanan, G. and Zhu, B. (2014) Ensuring the Positive Impact of DQ Metadata: Implications for Decision Support, in the proceedings of the Twentieth Americas Conference on Information Systems (AMCIS 2014), Savannah, Georgia, August 2014.
  • Shankaranarayanan, G. and Zhu, B. (2012) Data Quality Metadata and Decision Making, in the proceedings of the 45th Hawaii International Conference on System Sciences (HICSS-45), Maui, HI, January 2012.
  • Shankaranarayanan, G., Iyer, B. and Stoddard, D. (2012) Quality of Social Media Data and Implications of Social Media for Data Quality in the proceedings of the 17th International Conference on Information Quality (ICIQ – 2012), Paris, France, November 2012, pp. 311-325.

Recent Book-Chapters and Invited Articles

  • Shankaranarayanan, G., Stoddard, D., and Gilleran, R (2017) Digital Brand Strategy – A Project for an Information Technology and Management (ITM) Course, Proceedings of the Americas Conference on Information Systems (AMCIS 2017), Technology, Research, Education, and Opinions (TREO), August 2017.
  • Grewal, D., Roggeveen, A. and Shankaranarayanan, G. (2015) Marketing-ITS Integration: Developing the Next Generation Managers in the book “Evolving Entrepreneurial Education: Innovation in the Babson Classroom”, pp. 139-158, edited by Crittenden, V., Esper, K., Karst, N., and Slegers, R. Emerald Group Publishing, Bingley, United Kingdom.
  • Gordon, S. and Shankaranarayanan, G. (2015) Big Data and Data Quality, Babson Insights Newsletter, November 2015.
  • Gordon, S., Blake, R. and Shankaranarayanan, G. (2014) “ An Agenda for Case-Based Research”, Journal of Information Technology Case and Application Research (JITCAR), vol. 16, no. 2, 2014
  • Blake, R., Gordon, S., and Shankaranarayanan, G. (2012) Role of Case-Based Research in Information Technology and Systems in the book “Information Systems Research and Exploring Social Artifacts: Approaches and Methodologies”, pp. 200-220, edited by Isaias, P. and Nunes, M. B., Information Science Reference (IGI Global), Hershey, PA, USA.